How to order a part
Ordering a used Ram 1500 part from Dodge Daddy takes three messages: you tell us the exact year and trim of your truck and the part you need, we confirm fit and availability and send a price with pictures of the actual part, and you either collect it in the Hamilton Region or, for smaller components, we ship it at your expense. There is no online cart, because a used part is quoted against a specific truck.
What do I need to send?
Two things, and the more exact the better.
- The year and trim of your truck, and which body it is. "2014 Big Horn" is good. "2019 Big Horn Classic body" is better, because from 2019 to 2024 Ram sold two different trucks under one name and very few parts cross over between them. If you are not sure, this guide tells them apart in ten seconds, and the VIN settles it.
- The specific part. Side matters (driver or passenger), and so does the version: an LED tail lamp and an incandescent one are different parts with different wiring, a power-folding towing mirror has more pins than a manual one, a Sport hood is not a standard hood. If you know the option your truck had, say so; if not, a photo of the old part answers most of it.
For body panels, the factory paint code helps us find a match that saves you a paint bill. It is on the label in the driver's door jamb, as a three-character code beginning with P, for example PXJ for Diamond Black Crystal or PW7 for Bright White.
What happens next?
We check the shelf and the trucks still being dismantled, confirm the part interchanges with your truck, and reply with a price, the mileage of the donor truck where that is relevant (engines, transmissions, differentials) and photographs of the actual part you would receive, not a stock picture. If the part is already gone, we say so and tell you whether another donor is coming.
How are parts tested before they sell?
All mechanical parts are inspected prior to removal, while they are still on a running truck where a fault can be found. Engines are compression tested. Transmissions are checked for shifting and leaks before the truck is taken apart. Electrical parts are checked working. Body parts are checked for straightness and prior repair, and lamps for cracked lenses, moisture and broken tabs. What we found is what we tell you, including a dent or a scuff you will want to know about before you drive over.
Pickup or shipping?
| Part | Pickup in the Hamilton Region | Shipping |
|---|---|---|
| Engines, transmissions, transfer cases, differentials | Yes, preferred. Bring a truck or trailer that can take the weight; we load. | Freight on a pallet is possible on request. Ask; it is priced per shipment. |
| Beds, doors, hoods, bumpers, tailgates, fenders | Yes, preferred. A pickup or an open trailer with straps. | Not normally shipped. Too large and too easy to damage in transit. |
| Headlights, tail lights, grilles, mirrors | Yes. | Yes, packed, at the buyer's expense. |
| Uconnect radios, clusters, switches, steering wheels | Yes. | Yes, at the buyer's expense. Small and light. |
| Seats and consoles | Yes. | Case by case. A single seat can go; a full set is pickup. |
| Wheel sets | Yes, preferred. | Yes, per wheel, at the buyer's expense. |
| Brake, knuckle and suspension parts | Yes. | Yes, at the buyer's expense. |
Shipping is quoted at cost for the carrier and the packing, and it is added to the part price. The pickup address is given when a part is confirmed, not published, because parts move and the address is a working yard.
What about payment and returns?
Payment terms and any return or exchange arrangement are set out in the quote for that part, so read the quote. Because every used part is sold against a specific truck, the most important protection is the one that happens first: telling us the right year, trim and body so the part we pull is the part that fits. The guide to buying used parts in Ontario covers what to ask any yard, including us.